Where the 24/7 line sends crews
The emergency line serves Dunedin and nearby towns in Pinellas County. Dunedin is home base. The Clearwater page has its own details, and the other towns below are covered on request. Tell the dispatcher your address, and the line confirms whether a crew is available for it.
Service is not an arrival promise. It means the line takes your call and plans a response when crews are available for your address.
Dunedin ZIP codes and nearby towns
These are the ZIP codes we cover by name.
Dunedin 34697
One of the two Dunedin ZIP codes the line covers.
Dunedin 34698
The second Dunedin ZIP code, and the ZIP of our business address at 501 S Paula Dr.
Safety Harbor 34695
A nearby town in Pinellas County, covered by the line.
Ozona 34660 and Crystal Beach 34681
Nearby communities in northern Pinellas County, covered by the line.
Clearwater has its own page
Clearwater is about 7 miles southeast of Dunedin and has its own city permit office and utility. The Clearwater water damage page lists its ZIP codes, routes and questions.
Dunedin neighborhood pages
Four Dunedin neighborhoods have their own pages: Baywood Shores, Downtown Dunedin, Southside and Dunedin Isles. Each uses only facts we could source, and says so when a detail such as flood-zone status is not verified.
Towns we also hear from
Callers also reach the line from Palm Harbor, Largo, Bay Pines, Holiday and Odessa. These towns do not have their own pages. If your property is in one of them, call and the dispatcher will confirm coverage for your address.
If you are near Honeymoon Island or Caladesi Island, tell the dispatcher, because tides, causeway access and storm surge can change the plan.
What to have ready when you call
Give the street address and the nearest cross street, since several roads in the area share names across town lines. Say whether the property is a house, a condo, a rental or a business, and whether you own it or rent it. If you rent, tell us who manages the building.
Describe the water in plain terms. Where did it start, which rooms are wet and is it still running? If you can reach the shutoff safely, close it before you call. The dispatcher will take you through the safe steps for your situation.
How location changes the plan
Water damage near the Gulf behaves differently from water damage inland. Tides, storm surge and low-lying streets can affect access and the kind of water involved. The City of Dunedin explains flood zones on its floodplain page and links to the FEMA Flood Map Service Center, where you can look up an address.
Humidity is the other local factor. Warm, damp air slows drying, so a plan for Pinellas County homes usually relies on dehumidifiers and air conditioning working together instead of fans alone. The structural drying page explains the equipment.
Storms and busy periods
The National Hurricane Center lists the Atlantic hurricane season as June 1 to November 30. After a large storm many households call at once, so crews are scheduled by safety and urgency. Tell the dispatcher about standing water, electrical hazards and anyone who cannot stay in the home.
Our service is not an arrival promise. It is a line that answers any hour and plans a response as crews become available for your address. If you can wait safely, protect belongings and photograph the damage while you wait.
Businesses and multi-unit buildings
Commercial properties in the area can call the same line. Tell the dispatcher whether you own or lease the space, whether other tenants are affected and whether business operations have stopped. The commercial water damage page explains how those jobs are planned.
Property managers should have the building address, a contact on site and the location of the main water shutoff ready.
Not sure you are in the area?
Call anyway. Town boundaries around Dunedin are close together, and a street that looks like it belongs to one town may be in another. The dispatcher will confirm coverage for your exact address, and if we cannot serve it, we will say so and point you toward another option.
Having your address ready makes that check take less than a minute.
Which city offices handle what
The City of Dunedin handles permits and inspections and runs its own Water Division. The City of Clearwater has a separate Planning and Development department and a separate Public Utilities department. Ask the office for your city about permits, flood-zone questions and water main problems. We handle the water damage inside the building. See also all water damage services.
Standards we follow
Our line routes calls to professionals who work to the published ANSI/IICRC S500 water damage standard. Ask any company to show moisture readings, wherever in the area your property sits.