What this policy covers
This policy explains how Dunedin Water Damage Pros handles information when you visit this website or call our phone line. This site is call-only. It has no forms, accounts or checkout.
Information we receive
When you call, we receive your phone number and what you tell the dispatcher, such as your address, the type of water damage and the rooms affected. Calls to our line may be recorded for quality and training purposes.
If you email us, we receive your email address and what you write. Like most websites, our hosting provider may keep standard server logs, such as IP address and browser type.
How we use it
We use call and email information to respond to your request, to plan and dispatch work to restoration professionals, to improve the quality of our service and to meet legal requirements.
Sharing
We share your information with the restoration professionals who handle your job, with service providers who help us operate the line and website, and when the law requires it.
Your choices
You can ask us to correct or delete information we hold about you by emailing [email protected]. We will respond as the law requires. Do not send sensitive information by email.
Changes
We may update this policy and will change the date above when we do.